SPLASH Showroom Sales Consultant – Glenshaw
SPLASH Showroom Sales Consultant – Glenshaw –
A Showroom Sales Consultant is responsible for selling and recommending products to their customers that meet or exceed their expectations. They are the conduit between the customer and Nicklas Supply – SPLASH. The role always requires a professional and courteous approach with the goal of making customers feel important and valued. The ideal candidate is passionate about luxury design, excels in client interactions, and thrives in a collaborative, high-end showroom environment.
Essential Duties
- Professionally and enthusiastically assist prospects and customers with a high level of professionalism under any circumstance
- Offer superior customer service and cultivate relationships with clients, remodelers, designers, builders, and architects to sell and develop future business utilizing effective selling skills
- Utilize strong interpersonal skills, selling skills, active listening, professional attitude, and represent the company with integrity and professionalism
- Provide customers with design layout with accurate square footage
- Maintain customer and contractor contact from design to delivery to ensure customer satisfaction
- Build and maintain a high level of product knowledge
- Describe product and explain use, operation, and care of product to customers
- Recommend, select, and help locate or obtain product based on customer needs and desires
- Compute sales prices, total purchases, and receive and process cash or credit payment
- Answering questions regarding the store and its product
- Prepare sales slips or sales contracts
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Maintain records related to sales
- Demonstrate use or operation of product when applicable
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations
- Exchange product for customers and accept returns according to company policy
- Assist in overall upkeep and aesthetic appeal of the showroom by participating in the selection of products and contributing to the design of the showroom vignettes and displays a necessary
- Maintain an organized and professional workstation
- Attend all mandatory team meetings and company meetings
- Commitment to participating and contributing in meetings
- Being a team player
- Ensure all actions are aligned with the company’s vision
- Knowledge and understanding of design trends
- Use all resources available to research and problem solve
- Perform all other duties as assigned.
Qualifications & Skills
- College degree in Interior Design preferred
- Customer service and sales experience preferred
- Strong interpersonal and communication skills (Both verbal and written)
- Ability to work independently and in a team environment
- Ability to follow instructions
- Detail-oriented with good organizational skills
- Willingness to learn about sales processes and product lines
- Basic computer skills: experience with Microsoft Office is a plus
- Professional attitude and appearance
Benefits
Nicklas Supply offers an attractive benefits package: health, dental, vision, short-term disability, life, accidental death and dismemberment, company match 401(k), paid holiday, and paid time off.
Contact
E-mail cover letter and resume to: careers@nicklassupply.com